Pickup Address:
1500 S Western Ave, The Midland Building Unit 4BCB.
Questions:
For questions, email info@thesouthlooploft.com and include your order number in the subject line.
Ensure you bring the right packing materials and vehicle.
Passenger Elevator:
If you are picking up a small or medium sized item that will easily fit into the small passenger elevator, you will use the front door and passenger elevator. You will park on Western Ave or in 1 Hour Guest Parking on 15th Street and enter through the building's Main Entrance, located at the corner of Western + 15th Street (look for the blue USPS box). From there you will come to the 4th floor either using the Stairs or the Passenger Elevator and then follow signs to our South Loop Loft Warehouse. Please do not illegally park, and do not park in front of any garage doors.
If you are picking up an item that will require use of the larger freight elevator, you will need to park in back and use the instructions below.
Loading Dock/Freight Elevator:
Turn onto 15th Place (one block south of 15th Street). Drive all the way back, you will go up a small hill and curve right. You will be in a gravel parking lot, where it dead ends to the loading dock on the right. Find parking nearby (dock bays may be full). DO NOT block the semi trucks in. This is an active loading dock. Follow Signs to Get Upstairs to our Warehouse Space.
Due to the large number of orders, our team cannot assist with loading extra heavy items. If you have selected Local Pickup for something that is heavy (Ex: marble tables, heavy glass tops, credenzas), please bring help with you and be prepared.
