Part-Time Operations & Business Manager

South Loop Loft is a nationally recognized design destination known for its curated European vintage furnishings and immersive showroom experience. Our business spans inventory management, restoration workflows, logistics, sales, e-commerce, and multi-department operations.

We are seeking a Part-Time Operations & Business Manager to ensure the company’s operational, administrative, financial, and property management functions run smoothly and efficiently.

Location: On-Site in Chicago | Pulaski Corridor Location 
Schedule: 20 Hours Per Week with opportunity to grow depending on skill set and performance over time 
Reports To: Managing Director + Founder 
Works Closely With: A team of 20 individuals across 4 departments

Position Summary

The Operations & Business Manager is the central operational leader who maintains structure, clarity, and consistency across the organization. This role ensures:

• Team coordination and accountability
  

• Operational systems remain organized and optimized
  

• HR processes are clear and consistently applied
  

• Financial and reporting tasks are accurate and timely
  

• The physical building is well-maintained and managed proactively
  

• Vendors, departments, and partners receive timely communication
  

This is a high-responsibility role for someone who is organized, proactive, and strong in execution, with excellent administrative and operational instincts.

Key Responsibilities

1. Team & Operations Coordination

• Maintain weekly operational workflows across Inventory, Logistics, Restoration, Sales, and Photography.
  

• Track deadlines, departmental deliverables, and ensure timely follow-through.
  

• Communicate operational updates, schedule changes, and expectations across teams.
  

• Support onboarding logistics and ensure employees understand systems and procedures.
  

• Document performance, reliability, and communication patterns for internal record-keeping.
  

2. HR Administration

• Serve as the central point of contact for PTO requests, benefits tracking, attendance, and scheduling updates.
  

• Maintain HR files, compliance documents, and updated employee records.
  

• Log and track performance-related observations, attendance trends, and operational consistency.
  

• Assist with payroll-related coordination such as hours verification, pay cadence tracking, and contractor documentation.
  

3. Finance, Bookkeeping & Reporting

• Pull and analyze monthly sales data, identifying trends, risks, and operational insights.
  

• Work with accountants and advisors to ensure accurate monthly P&L statements, resolving discrepancies as needed.
  

• Review monthly expenses for accuracy; track areas for cost reduction and operational savings.
  

• Coordinate vendor payments, wire transfers, and bill routing.
  

• Manage credit card reconciliation, invoice routing, and administrative financial documentation.
  

• Maintain clear internal processes for financial compliance and audit readiness.
  

4. Systems, Processes & Compliance

• Maintain user access, permissions, and data integrity across systems such as Airtable, Shopify, Google Workspace, and internal databases.
  

• Update and refine SOPs for operational consistency across departments.
  

• Support improvements to systems infrastructure (including Airtable rebuilds, workflow updates, and automation opportunities).
  

• Coordinate customs paperwork, vendor documentation, contracts, certifications, and compliance filings.
  

• Conduct periodic audits of key systems to identify operational risks or inefficiencies.
  

5. Communication & Internal Alignment

• Act as the main internal coordination point, ensuring information flows clearly to the right teams.
  

• Oversee the info@ inbox and route inquiries to appropriate team members.
  

• Prepare internal updates, operational summaries, and weekly priority communications.
  

• Ensure that team communication remains structured, consistent, and documented.
  

6. Sales, Inventory & Restoration Support (Operational Only)

• Track outstanding invoices, consignor payments, rentals, and follow-up actions.
  

• Audit inventory status and communicate necessary next steps to Logistics, Restoration, and Sales.
  

• Coordinate restoration timelines and support issue resolution for damaged, missing, or incomplete items.
  

• Maintain accuracy across pricing updates, financial coding, and inventory adjustments.
  

7. Logistics & Vendor Coordination

• Coordinate pickups, deliveries, issue resolution, and scheduling with movers, freight carriers, and shipping partners.
  

• Assist in reviewing container documentation, damage reports, and follow-up with shippers.
  

• Communicate with restoration vendors and external partners to ensure timely project updates.
  

• Maintain relationships with key operational vendors and ensure expectations are met.
  

8. Property & Facilities Management

• Support the maintenance and operational oversight of the company’s building and warehouse facilities.
  

• Source, schedule, and manage vendors for repairs, maintenance, cleaning, equipment servicing, and utilities.
  

• Assist in planning and implementing systemic improvements to the property, including workflow enhancements, space planning support, safety protocols, and operational upgrades.
  

• Monitor building needs proactively—identifying issues early and coordinating timely solutions.
  

• Maintain facility-related documentation, service logs, vendor contracts, and compliance records.
  

Qualifications

• 5-10 years experience in operations, HR coordination, business management, administrative leadership, or a similar role.
  

• Strong organizational discipline and ability to create structure across complex workflows.
  

• Excellent communication and interpersonal skills.
  

• Experience managing financial documents, reading P&Ls, and analyzing operational data.
  

• Strong proficiency with spreadsheets, project management tools, and cloud-based software (Airtable experience preferred).
  

• Ability to manage multiple tasks calmly and efficiently.
  

• Comfortable working on-site in a dynamic, multi-department environment.
  

• High level of discretion and professionalism.
  

Who Thrives in This Role

• Someone who creates clarity, structure, and stability in a dynamic environment.
  

• Someone who takes ownership and doesn’t wait to be told what to do.
  

• Someone with both administrative precision and operational instinct.
  

• Someone who enjoys improving systems, solving problems, and optimizing processes.
  

• Someone invested in supporting a high-end design business with excellence.

• Someone with experience managing teams and people; understanding priorities, contract negotiation and is proactive.
  

How To Apply

Please send your resume and cover letter to careers@southlooploft.com.